Your privacy matters to us. This page explains exactly what personal information cashph collects, why we collect it, how it is used, and the rights you have as a player based in the Philippines. Please read through before you register or log in.
When you register and use cashph, we collect certain personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos. During identity verification, we may request a copy of a government-issued ID or other supporting documents as required by applicable Philippine regulations. Technical data such as your IP address, device type, browser, and session activity is collected automatically when you access the platform. We only collect information that is genuinely needed — we do not gather data beyond what is required to provide you with a safe and functional entertainment experience.
The personal data we collect is used primarily to create and manage your cashph account, verify your identity, and process financial transactions securely. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Transaction data helps us detect and prevent fraudulent activity, money laundering, and other prohibited conduct in line with Philippine anti-money laundering regulations. Technical data such as device and session information is used to improve platform performance, troubleshoot issues, and ensure a smooth mobile experience for players across the Philippines. We may also use aggregated, anonymised data to analyse platform usage trends and improve our services — this data cannot be used to identify you personally. cashph will never use your personal information for purposes beyond those described in this Privacy Policy without first obtaining your explicit consent. If you have questions about how your data is being used, you are welcome to contact our support team at any time.
cashph does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers — all of whom are bound by strict confidentiality obligations. In certain circumstances, we are legally required to disclose personal information to Philippine regulatory authorities, law enforcement agencies, or courts when presented with a valid legal request. If cashph undergoes a business restructure, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We may also share data with fraud prevention services to protect the integrity of the platform and the safety of all players. Any third party that receives your data is required to handle it in accordance with applicable Philippine data protection standards. We do not share your data with any entity outside of these clearly defined circumstances.
All personal data collected by cashph is stored on secure servers using industry-standard encryption to protect it from unauthorised access, loss, or disclosure. We apply technical and organisational security measures including access controls, firewalls, and regular security audits to maintain the integrity of your information. Your account is protected by password authentication, and we strongly recommend that you use a unique, strong password and never share your login credentials with anyone. In the event of a data breach that poses a risk to your rights, cashph will notify affected players and the relevant Philippine authorities in accordance with applicable law. We retain your personal data for as long as your account remains active or as required by Philippine legal and regulatory obligations. When data is no longer needed, it is securely deleted or anonymised in line with our internal data retention schedule. If you have concerns about the security of your account, please contact our support team immediately.
As a player based in the Philippines, you have a number of rights regarding your personal data under applicable data protection legislation. You have the right to request access to the personal information we hold about you, and to receive a copy of that data in a clear and readable format. If any of your personal information is inaccurate or incomplete, you have the right to request that it be corrected without undue delay. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations. If you believe your data is being processed unlawfully, you have the right to object to that processing and to lodge a complaint with the relevant Philippine data protection authority. To exercise any of these rights, please contact our support team by email at [email protected] and we will respond within the timeframe required by applicable law. cashph is committed to honouring your data rights fully and transparently.
cashph uses cookies and similar tracking technologies to improve your experience on the platform and to ensure that certain features function correctly. Essential cookies are required for the platform to operate and cannot be disabled — these include session cookies that keep you logged in during your visit. We also use analytical cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the mobile experience for Filipino users. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to serve third-party advertising or to track your activity across other websites. Any data collected through cookies is handled in accordance with this Privacy Policy and applicable Philippine data protection standards. For more information about the specific cookies we use, please contact our support team.
cashph may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When material changes are made, we will notify registered players through the platform or via the contact details associated with their account. The date shown at the top of this page always reflects when the Privacy Policy was last revised, so you can easily check whether it has been updated since your last visit. Continued use of the platform after any update has been communicated constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically so you remain fully informed about how your data is handled. If you disagree with any changes to this Privacy Policy, you should discontinue use of the platform and contact support to discuss your options. Previous versions of this policy are not retained for public access, so please ensure you read the current version carefully.
No. cashph does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. Your data is only shared with trusted service providers who help us operate the platform, and only under strict confidentiality agreements. We are committed to keeping your personal information private and using it solely for the purposes described in this Privacy Policy. If you have any concerns about how your data is handled, please reach out to our support team at [email protected].
You can submit a data access or deletion request by contacting our support team at [email protected]. Please include your registered email address and a brief description of your request so we can process it efficiently. We will respond within the timeframe required by applicable Philippine data protection law. Please note that certain data may need to be retained for legal or regulatory reasons even after a deletion request is submitted. Our team will explain any such limitations clearly when responding to your request.
Yes. All financial and payment information on cashph is handled using industry-standard encryption and secure processing protocols. We work with trusted payment partners who are bound by strict security and confidentiality obligations. cashph does not store full card details on our own servers — sensitive payment data is handled directly by our certified payment processors. If you notice any suspicious activity on your account, please contact our support team immediately so we can investigate and take appropriate action to protect your funds and data.
Now that you know how we protect your data, you can register with confidence and start enjoying everything cashph has to offer — from live casino to the full game lobby, all in Philippine pesos.